At Chariow, we’re always working to make your experience better and give you the best tools for your success. This article brings together video tutorials featuring the latest platform features, improvements, and updates. Stay in the loop to make the most of every change in your shop!
(Posted: July 29, 2025)
Goal: Discover the major redesign of the interface and the new features that dramatically improve your store's user experience and capabilities.
What you'll learn: The changes made to the interface, new customization options, and improved tools to manage your business.
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New interface, new themes: Enjoy 3 modern, responsive themes for your store.
Advanced customization: Take control of colors, fonts, borders, and the layout for a unique design.
Mobile and conversion optimized: A smooth experience for your customers, no matter what device they're on.
Featured products: Highlight your best offers right on your homepage.
Extra pages: Ready-to-use pages ("About", "Contact") and customizable sections for terms and legal info.
Course structure by chapters: Take advantage of flexible lesson organization and the option to preview parts of the course.
New feature: Tasks: Automate your emails and WhatsApp messages with post-purchase follow-ups, scheduled sequences, and group sends.
(Posted online: June 1, 2025)
Goal: This tutorial shows you how to efficiently manage reviews left by your customers on your products. It's a key way to boost your credibility and reputation.
What you'll learn: Moderation tools, hiding reviews, and why customer feedback matters.
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How to get a unified view of all your feedback.
How to moderate your customer reviews in just a few clicks
How to hide inappropriate or off-topic reviews.
How reviews impact buying decisions and trust.
(Online: May 31, 2025)
Goal: Find out how to easily and quickly export all your customers and sales data for your personal insights, third-party tools, or backups.
What you'll learn: The step-by-step data export process and available formats.
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Where to find the export function in the dashboard.
How to pick which data to export (customers, sales).
Download the files (ex: CSV) for external use.
Why backups and data analysis matter.
(Published online: May 30, 2025)
Goal: Get familiar with the new course creation interface, designed to make setting your trainings live even more intuitive and fun.
What you'll learn: The improvements made to the course editor, plus all the new options for organizing and customizing.
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Introducing the improved user interface for courses.
Easier creation of modules and lessons.
Easy integration of text or video.
A smoother and more efficient course creation experience.
(Posted online: May 20, 2025)
Goal: Discover the new options to customize your product URLs and add FAQ sections directly to your product pages.
What you'll learn: How to improve SEO and customer experience with these features.
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Access to custom URL settings for products.
Create and manage FAQ sections for each product.
Make product pages clearer and save time for support.
Positive impact on your products' SEO.
(Posted online: May 6, 2025)
Goal: Explore the latest improvements designed to optimize your sales pages for better conversion and even smoother client management.
What you'll learn: What's new with the page editor, CRM options, and customer engagement tools.
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Add images directly into your product descriptions to make them more visual and engaging.
Upload images up to 2 MB (previously 512 KB) for higher quality visuals.
Easily manage images thanks to the new media library, centralizing all your visuals.
Update customer email addresses with auto-merge, making sure their data management stays easy.
(Published: April 15, 2025)
Goal: Showcasing the very latest integrations with third-party tools, letting you push your Chariow store’s capabilities even further.
What you’ll learn: The new compatible platforms, their benefits, and the first steps to connect them.
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Automate your marketing actions
Make client management easier
Boost your sales and performance
Save time with simplified workflows
(Published: March 28, 2025)
Goal: Learn how to use custom fields and the custom URL option to collect more info and give a tailored user experience.
What you'll learn: How to create custom fields on your checkout forms and set up a custom URL for your store.
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Setting up custom fields for checkout forms.
Benefits for collecting specific data.
New store URL customization option.
Better user experience and SEO.
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