At Chariow, we’re committed to constantly improving your experience and giving you the best tools to help you succeed. This article gathers video tutorials presenting the latest features, improvements, and platform updates. Stay in the loop to get the most out of every new development in your store!
Discover banners and popups on Chariow
(Published: November 14, 2025)
Goal: Learn how to use banners and popups to display important info, collect emails, highlight discounts, or capture qualified leads right on your store.
What you'll learn: How to create and set up these elements, fully customize them, and activate them from your dashboard.
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Customizable banners: Show promotions, announcements, or essential reminders (text, colors, look, redirection, duration, location).
Dynamic popups: Collect emails, showcase discounts, redirect to a product, present a limited offer, capture leads.
Intuitive editor: Customize every element (blocks, layout, text, images, behaviors, display conditions, timing).
Full tutorial: Create, set up, and activate your banners and popups following the video guide.
Check out Chariow's new customizable themes for a shop that matches your style
(Posted online: November 11, 2025)
Goal: Explore the new visual themes and customization options that finally let you create a professional, stylish online shop that truly matches your brand identity.
What you’ll learn: How to customize layout style, colors, fonts, animations, and how products are featured.
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Full customization without code: No need for a developer or designer anymore. Everything’s done in just a few clicks.
Varied layout styles: Pick from styles like Feed, Oreo, Make.
Total design control: Customize your brand colors, fonts, animations, corners, displays, and the order of your products.
Strategic highlight: Put your best-sellers front and center in your online shop.
Discover Chariow's new Advanced Analytics
(Published: November 10, 2025)
Goal: Your dashboard turns into a real command center to understand your sales, your audience, and your performance in real time, without external tools.
What you'll learn: How to navigate the 5 analysis modules and make decisions based on your data.
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5 modules to track: Your sales and conversion rates, your visitors’ behavior, your product and campaign performance, your traffic trends by country and device, and your customers (new vs repeat).
In-depth analysis: Analyze your data, make the right decisions, and optimize what really matters.
Integrated control center: Clear and detailed data right on your dashboard.
Major update on Chariow: complete redesign and evolving features coming soon.
(Posted online: July 29, 2025)
Goal: Discover the major interface overhaul and the new features that seriously improve your user experience and your shop's capabilities.
What you'll learn: The changes made to the interface, the new customization options, and the improved tools for managing your business.
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New interface, new themes: Enjoy 3 modern and responsive themes for your shop.
Advanced customization: Master colors, fonts, borders, and structure for a unique design.
Mobile optimized and for conversions: A smooth experience for your customers, no matter the device.
Featured products: Highlight your best offers right on your homepage.
Extra pages: Ready-to-use pages ("About", "Contact") and customizable sections for your T&Cs and Legal Notice.
Chapter by chapter trainings: Benefit from flexible organization of your lessons and the option to preview parts of your course.
New feature: Tasks: Automate emails and WhatsApp messages with post-purchase follow-ups, scheduled sequences, and mass sending.
Manage your customer reviews and protect your reputation
(Published: June 1, 2025)
Goal: This tutorial shows you how to effectively manage the reviews left by your customers on your products—an essential lever to boost your credibility and reputation.
What you’ll learn: Moderation features, how to hide reviews, and why customer feedback matters.
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How to access a unified view of all your feedback.
How to moderate your customer reviews in a few clicks
How to hide inappropriate or off-topic reviews.
Impact of reviews on purchase decisions and trust.
Export your client and sales data on Chariow in one click
(Posted online: May 31, 2025)
Goal: Learn how to easily and quickly export all your client and sales data for your own analysis, third-party tools, or backups.
What you'll learn: The data export process and available formats.
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Finding the export function in the dashboard.
Choosing which data types to export (clients, sales).
Downloading files (e.g., CSV) for external use.
The importance of saving and analyzing your data.
Create and sell your online courses with an easy and intuitive interface.
(Posted online: May 30, 2025)
Goal: Get familiar with the new course creation interface, designed to make publishing your trainings even more intuitive and enjoyable.
What you'll learn: The improvements made to the course editor, new structuring and customization options.
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Overview of the improved user interface for courses.
Simplified creation of modules and lessons.
Easy integration of text or video.
A smoother and more efficient course creation experience.
Customize your URLs and add FAQs to your products!
(Online: May 20, 2025)
Goal: Discover the new options for customizing your product URLs and adding FAQ sections directly on your product pages.
What you'll learn: How to boost SEO and customer experience with these features.
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Access to custom URL settings for products.
Create and manage FAQ sections for each product.
Make your product pages clearer and save your support team time.
Positive impact on your products' SEO.
Optimize your sales pages and client management with Chariow
(Online: May 6, 2025)
Goal: Explore the latest improvements designed to optimize your sales pages for better conversion and even more efficient client management.
What you'll learn: What's new in the page editor, CRM options, and client engagement tools.
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Add images directly in your product description to make them more visual and engaging.
Image upload up to 2 MB (previously 512 KB) for better quality visuals.
Easily manage visuals thanks to the new media library, centralizing all your images.
Update client email addresses with automatic merging, ensuring smoother data management.
Check out the new integrations on Chariow 
(Posted online: April 15, 2025)
Goal: A showcase of the very latest integrations with third-party tools, letting you expand your Chariow store even more.
What you'll learn: The new compatible platforms, their benefits, and the first steps to connect them.
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Automate your marketing actions
Make client management easier
Boost your sales and performance
Save time with simplified workflows
Custom fields and URL are now available on Chariow
(Posted online: March 28, 2025)
Goal: Discover how to use custom fields and the custom URL option to collect more information and offer a tailored user experience.
What you'll learn: Creating custom fields on your order forms and setting up a custom URL for your store.
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Setting up custom fields for order forms.
Advantages for collecting specific data.
New store custom URL option.
Improvement of user experience and SEO.
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