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Configure the Facebook Conversions API on Chariow

In this article, you'll learn how to set up the Facebook Conversions API on Chariow

Odile ASSOGBA·August 27, 2026

Installing the Conversions API (CAPI) lets your Chariow store provide Meta with more reliable sales data. Unlike the standard pixel (which tracks events from the browser), the API sends data directly from Chariow’s server. This ensures more accurate conversion tracking, since it isn’t affected by ad blockers or browser restrictions.

Step 1: Go to Meta Events Manager

  1. Log in to your Meta Business Suite.

  2. In the side menu, click on Ads Manager.

  3. In the dropdown menu, select Events Manager.

Step 2: Start setting up the Conversions API

  1. In the Events Manager, go to the Datasets tab (1) and select the dataset (Pixel) of your Chariow store (2).

  2. Click on Add events (3).

  3. In the window that appears, choose Set up a new integration, then select Conversions API and click on Set up.

Step 3: Choose the manual integration method

  1. Meta will offer you a Setup. Click on See other setup methods and select the Manual setup option (via direct integration).

  2. The next window will ask how you want to connect your website. Select the Conversions API and Meta Pixel option to combine browser and server tracking.

Step 4: Get the integration instructions

  1. After choosing the integration option, click on Start API setup, read the instructions, and continue.

  2. Select the events you want to send via the conversions API. Use the dropdown menu to get event recommendations, then click on Continue.

  3. Select the parameters you want to send for each of the events. (You must select at least one customer information parameter to optimize attribution.)

  4. Check your events and parameters, then click on "Finish"

Step 5: Generate the Access Token

Once the previous steps are done, you’ll land directly on the Conversions API usage page. This is where you generate the connection key:

  1. Scroll down to the Generate an access token section.

  2. Click the Generate an access token button.

  3. A window will pop up asking you to Select the dataset for which you’re creating the token.

  4. Click the Generate an access token button again to get your key.

  5. Copy this access token right away and keep it somewhere safe for later, because it’s essential for the next step.

Step 6: Finalizing on Chariow

Once you have your Pixel ID and your Access Token, you can finalize the server-to-server connection:

  1. Log in to your Chariow dashboard.

  2. Go to Settings then open the Pixels & Tracking section under Marketing.

  3. Paste your Meta Pixel ID (if you haven’t already) into the appropriate field(1).

  4. Paste your Access Token into the field dedicated to the Conversions API(2).

  5. Save to activate server-to-server tracking.

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Verification: To test if the Facebook conversions API is working on your site. On Facebook Business Manager, go to Events Manager > Data set > Your Pixel > test event. Then, just follow the instructions given by Facebook and complete all the events that you track on your website.

Need help? Contact our support via chat or at [email protected].

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