If you're having trouble sharing your Chariow links on Facebook or if your ads are being rejected, it's likely that Meta has mistakenly identified Chariow's default domain (mychariow.com) as non-compliant with its standards or suspicious due to its widespread use. Don't panic, there are effective solutions to remedy this and allow you to continue promoting your products with peace of mind.
This article guides you through the steps to resolve this issue.
Meta has implemented sophisticated detection systems to combat spam and abuse. The default domain mychariow.com, used by a large number of Chariow users, can sometimes be associated with non-compliant practices (spam, false promises, etc.) by Meta's system, leading to its blocking or restrictions.
First and foremost, make sure your ad content strictly adheres to Meta's advertising policies. Verify that your description is accurate, visuals are relevant, and you are not making false promises. Non-compliant content is a frequent cause of blocking.
The first step is to report the error to Meta directly via their official debugging tool.
Go to the Meta Sharing Debugger: https://developers.facebook.com/tools/debug/
Copy the Chariow link (mychariow.com/your-product) that you are unable to share and paste it into the tool's search bar.
Click the "Debug" button.
The tool will likely display an error message indicating that the content does not meet community standards or that there is a "scrape" issue. This is normal.
Locate and click the "Submit feedback" or "please let us know" link.
A feedback form will open. Write a simple and polite message explaining that the domain mychariow.com belongs to a legitimate digital product selling platform (Chariow) and that you believe it is a detection error. Ask them to kindly lift the block.
By submitting this feedback, you are reporting the problem directly to Meta's teams and increasing the chances that the domain will be re-evaluated and eventually unblocked.
If the problem persists or if you simply want to strengthen your brand image, the most professional and sustainable solution is to use a different domain name. This allows you to bypass any potential Meta blocks on Chariow's main domain and build credibility for your business.
Chariow provides you with alternative domain names for your product links. Using mychariow.store is the quickest and simplest solution to immediately bypass Meta's block.
Example: Instead of my-store.mychariow.com, your link could become my-store.mychariow.store
This method is ideal for an immediate solution without any additional technical configuration.
Option 2: Connect a Custom Domain Name
This is the best long-term option. It offers you total control and a strong brand image.
Purchase your own domain name: Choose and purchase a domain name that suits you (e.g., mydomain.com or yourbrand.com) from a registrar (like GoDaddy, Hostinger, OVH, etc.).
Connect it to your Chariow store: Follow our instructions to link your new domain to your Chariow store. This typically involves configuring DNS records (like a CNAME record and/or an A record) with your domain host. Once connected, your sales link will be mydomain.com/my-product.
This solution not only resolves Meta's blocking issues but also significantly strengthens your credibility and professionalism.
Option 3: Use a URL Shortener
A quick solution to bypass temporary blocks is to use a URL shortening service. These tools transform your Chariow link into a shorter, neutral URL (e.g., bit.ly/mylink) that Meta will not recognize as mychariow.com.
Copy your Chariow link (https://boutique.mychariow.com/your-product).
Go to a service like Dub.co, Kloo.me, Bitly, Cutt.ly, or Shorturl.re.
Paste your link and generate the shortened URL.
Use this new URL for your shares and ads on Meta.
To assist you in connecting your custom domain name, Chariow provides comprehensive resources:
Help Center Article: Consult the detailed article: How to connect a custom domain name to your Chariow store
Video Tutorials: We also invite you to follow the step-by-step video tutorials available on our official YouTube channel, which will guide you through each configuration step.
Need help? Contact our support via chat or at [email protected]
