Well-sized images make your shop look neat and professional. They prevent auto crops, blurry pixels, or super long load times. Properly sized visuals catch customers’ eyes and make sure nothing’s stretched or distorted.
Format: Square
Minimum dimensions: 600 × 600 pixels
Recommended ratio: 1:1 (square format)
Image format: JPG or PNG
Max size: 2 MB.
The thumbnail is the main image that shows up in product lists and previews. It should be clear, focused on the product, and free of any overlay text.
Format: Rectangular
Minimum dimensions: 702x260 pixels
Recommended ratio: 2.7:1
Image format: JPG or PNG
Max size: 2 MB.
Quick check: To see if your banner meets the 2.7 ratio, just divide the width by the height. The result should be close to 2.7!
The banner usually shows up at the top of the product page. It can be more visual, catchy to show off your product, highlight how it’s used, or boost your brand image.
Highlight the product details (texture, features…) to help your customers understand it better.
Use high-quality images: avoid blurry, pixelated, or cluttered visuals.
Sticking to the right image dimensions helps you optimize the look of your products and makes shopping on Chariow a better experience.
Need help? Chat with our support or email at [email protected]