Can I delete a customer review on my product?

On Chariow, it's not possible to directly delete a customer review published on one of your products. This policy is meant to ensure complete transparency and strengthen trust between sellers and buyers in our community.

Remy KOGO

May 18, 2025

What to do if a review is inappropriate?

If you think a review is inappropriate, you can report it directly to our customer service by providing proof that the customer in question is actually satisfied. Our team will check the reported content and removal of the review will be evaluated based on set criteria.

Need help? Contact our support via chat or at [email protected]

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Can I delete a customer review on my product?

On Chariow, it's not possible to directly delete a customer review published on one of your products. This policy is meant to ensure complete transparency and strengthen trust between sellers and buyers in our community.