Export your customer database

A complete guide to exporting a customer database from Chariow.

Exporting your customer database lets you get a copy of your data for analysis, email marketing, or keeping records. On Chariow, you can easily export this info in the format you want in just a few steps.

Steps to export your customer database

  1. Go to the Exports section: In the side menu, click More, then click Exports.

  2. Create a new export: Click the Create export button. A pop-up window will open.

  3. Set up your export:

    • Resource (1): Select the Clients option.

    • Format (2): Choose your file format. You can pick between Excel and CSV.

    • Period (3): Pick the period for which you want to export data. You can choose a custom range.

    • Filter by campaigns (4): Tick this option if you only want to export clients from certain campaigns.

  4. Start the export (5): When you're done setting everything up, click the Create button.

Manage and download your exports

Once you've started the export, it will show up in a list on the Exports page.

  • Status: The Status column tells you if your file is ready (Done) or if it's Pending processing.

  • Actions: Once the status switches to "Done", a download icon will appear.

  • Download your file (2): Click the download icon in the Actions column to get your file.


Need help? Contact our support via the chat or at [email protected]

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